Shopmobility Service

Our service is affiliated to and accredited by The National Federation of Shopmobility UK (NFSUK)

You can find out about other similar services on-line by searching the Shopmobility Scheme Directory at www.shopmobilityuk.org

We also have free hard copies of the Shopmobility Scheme Directory in the shop.

What do we offer?

We hire a small fleet of mobility scooters, power and manual wheelchairs for use in Redcar's town centre area.

Who is it for?

The service is for anyone over 16 who has temporary or permanent mobility impairment.

Do I have to live in Redcar & Cleveland?

No, the service is available to everyone no matter where you live, apart from longer term wheelchair hire which is for local residents only.

Do I have to be a member?

No, you have the choice of being a member or if you use the service infrequently you can use the service on a casual basis.

How much does it cost?

Annual membership is £10 per year.  It reduces to £5 per year if you are a member of Dial-a-Ride or FROG.  Each time you hire the equipment it is free for the first 3 hours of use, then £1 per hour after that.

Casual usage costs £1 for every hour you hire the equipment

I have never used mobility equipment before.  Will you help me get started?

The first time you come, we will run through a couple of forms that explain how to safely use the equipment.  We show you how to use the equipment and do a quick assessment to make sure you feel confident and safe before you set off.

Do I need to book?

We advise booking to avoid disappointment - you can do this up to a week in advance.

Information Service

Information is the key to independent living.  We have a wide range of information in the resource at Shopmobility and through the internet.  

We are working with partners to help you make positive and informed choices and have a monthly hot desk programme.  The service is confidential, free and independent.

Click here to download our latest hot desk programme (opens PDF file)

Please see our links section for a wide range of local and national sources of information and support.

In response to demand we also sell Radar Keys at cost (£4.11 each).  The National Key Scheme (NKS) offers independent access to disabled people to around 7,000 locked public toilets around the country www.radar.org.uk

We also stock Blue Badge holders on sale at £2.50 each.

Our service is currently funded by Redcar and Cleveland Borough Council www.redcar-cleveland.gov.uk